GENERAL INFORMATION

COMPANY NAME: A.T.I. d.o.o.

HEAD OFFICE AND ADDRESS:

Zadarska 15

52100 Pula

Hrvatska

WORKING HOURS:

MON-FRI 08:00-16:00

Closed on weekends and holidays

TELEPHONE: +385 52 223 400

TELEFAX: +385 52 217 644

E-MAIL: info@ati.hr

VAT NUMBER: 29635530727

BUSINESS MANAGER: Vesna Borisavljević

TRANSACTION ACCOUNT: Zagrebačka banka d.d. IBAN: HR1723600001101376088

ID code: HR-AB-52-040155102

The company is registered in the Register of the Commercial Court in Rijeka MBS: 040155102

Share capital: 20.000,00 kn is paid in full

Vesna Borisavljević, the only founder of the Company

COMPETENT SUPERVISORY AUTHORITY FOR TOURIST AGENCY ACTIVITIES:

State Inspectorate, Tourism Inspectorate, Šubićeva 29, 10 000 Zagreb, Hrvatska

COMPLAINTS PROCEDURE:

Pursuant to Article 6 of the Act on the Provision of Tourism Services (OG 130/17) and Article 10 Paragraph 3 of the Consumer Protection Act (OG 41/14, 110/15), users of our services are hereby informed that they can submit a written complaint about the quality of the services in one of the following manners:

– via e-mail: info@ati.hr

– via regular mail to: A.T.I. d.o.o., Zadarska 15, 52100 Pula

– via telefax: +385 (52) 217 644

A complaint may be submitted within 8 days of the ending of our services, and it will be replied to not later than 15 days from the receipt of the complaint to the address specified in the complaint as the reply to the address.